Wish a Dish Terms & Conditions

  1. Introduction
    1. Hello there! We are Wish a Dish, a brand of http://www.surialabs.com
  2. Definitions
    1. "Company" is a reference to Suria Labs Development Sdn Bhd (www.surialabs.com) the founders and creators of Wish a Dish.
    2. "Website" is a reference to our Website http://www.wishadish.io or our mobile application on which we offer Goods or Services.
    3. "Agreement" is a reference to these Terms and Conditions.
    4. "Privacy Policy" means the policy displayed on our Website which details how we collect and store your personal data;
    5. Any references to "you" in any form of the word are references to you the person accessing this Website, in the role of the customer ordering any Goods or Services from the Website
    6. Any references to "we", "us", "our", or any other form of the word and "Wish a Dish" are references to the Company;
    7. “Goods” and “Services" is a reference to the food items and the service deliverables respectively, from us or the Participating Restaurant.
    8. "Participating Restaurant" is a third party, which has agreed to co-operate with the Company to prepare the Goods.
  3. Ordering
    1. Any contract for the supply of Goods and Services from the Website is between you and the participating restaurant.
    2. When ordering you will be required to provide personal contact information, which may include your phone number, email and password. You warrant that these details are accurate and complete during ordering. You also agree to keep this information secure.
    3. Certain goods may only be suitable for people of a certain age range. Please ensure you have ordered suitable Goods relating to the age range of the consumer.
    4. We have processes and procedures in place to try to keep payment details secure. However, as data is never 100% inaccessible, any loss suffered from compromised access to data are regrettable but we will not be held liable for such cases.
    5. Any order is subject to availability of the Good in the restaurant.
    6. When you place an order for an item, you will be shown the details of your order. It is your prerogative and responsibility to check the details of the order before submission. We or the Participating Restaurant will not be held liable for an incorrect customer order.
    7. If the item is unavailable for any reasons you will be notified as soon as possible. Due to the nature of the F&B business, despite our best efforts, it is not always possible to discover and notify the customer of such a case. As such, we nor the Participating Restaurant will not be held liable for any notification to the customer of unavailable items that the customer deems to be a late notification.
    8. By using our Website and Wish a Dish’s services, you acknowledge that we are not liable and you agree not to not take any legal action against us or any of the Participating Restaurants due to any reasons relating to ordering or goods delivered.
  4. Prices & Payment
    1. Any contract for the supply of Goods and Services from the Website is between you and the participating restaurant.
    2. All prices listed are correct and accurate at the time of publication. We reserve the right to alter the prices of any Goods or Services without any prior notification.
    3. We reserve the right to alter Goods and Services available or to stop listing restaurants.
    4. The prices of all Goods & Services is accurate at the time of listing/publication. If the prices differ after order, you will be contacted about the price difference and will be given the choice to cancel the order if you prefer.
    5. By using our Website and Wish a Dish’s services, you acknowledge that we are not liable and you agree not to not take any legal action against us or any of the Participating Restaurants due to any reasons relating to prices, purchase or payments.
  5. Miscellaneous
    1. By using our Website and Wish a Dish’s services, you acknowledge that we are not liable and you agree not to not take any legal action against us or any of the Participating Restaurants.